About Us
Our Soul.
Who we are is about what we do. And we are passionate about our participants.
Soul II Soul Youth Services is a dedicated organisation committed to supporting vulnerable youth and their families in North Queensland. Established with the vision to prevent crisis and strengthen communities, we focus on after-hours support when it’s needed most.
At Soul II Soul, we use an approach that is...
Driven by our core values.
Cultural Respect:
Honouring Indigenous knowledge and practices.
More than just cultural understanding, it's application too.
Trauma-Informed Care:
Responding to the effects of trauma with care.
Trauma cases are each unique and never treated as generalised.
Person-Centered Approach:
Tailoring services to individual needs.
One-by-one care as individualised plans are developed/implemented.
Collaboration:
Partnering with families and communities for shared goals.
Together we are stronger as we work with close partners.
Courage wrapped in compassion.
It is not just a sentiment—it’s a guiding principle. It’s how we TRIAGE, MENTOR, and STAND by vulnerable youth. We apply it through:
Early Intervention
Early intervention work that steps into crisis, not away from it.
Reconnection
Cultural and family reconnection that demands patience and emotional labour.
Mentoring
Mentoring triage-based approach that chooses heart work over hardline judgement.
This principle guides our work—from crisis intervention to cultural reconnection, from mentoring to healing. It’s how we lead, serve, and transform lives.
What we do best.
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Two-Client Philosophy: We believe there are always two clients—the young person and their family system.
Prevention as Mindset: We proactively intervene before crises occur, believing early engagement prevents lifelong disadvantage.
Cultural Safety: Led and delivered in partnership with Indigenous staff, Elders, and community organisations.
Therapeutic Depth: We employ an in-house team of psychologists, mental health therapists, family practitioners, and behaviour specialists for immediate trauma-informed support.
The who that matters to us.
Our work span applies to the one's who need it the most.
Youth in the child protection system, including those in residential care
Youth involved in, or at risk of entering, the youth justice system.
Young people experiencing homelessness, mental health challenges, and family breakdown.
Vulnerable youth and young people eligible for NDIS supports.
More than just practioners, we're experts on the soul.
Led by experienced professionals, our team includes a range of experts, but more importantly real people. We are also proud to have a strong Indigenous leadership component, ensuring cultural safety and relevance in all our programs.
Our Purpose
To deliver trauma-informed, culturally safe, and person-centered services that empower young people and their families toward healing, independence, and community connection.
